CVAK MSO, LLC

Looking for experienced applicants who have worked in medical records. Need to be able to multitask as a teammate within the Department. The medical records coordinator organizes and evaluates patients’ health information and records. In addition, they perform a variety of record keeping and clerical duties in support of services provided in a medical setting.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Generate and prepare/assemble medical records. Organize and evaluate medical records for completeness and accuracy. Pull and route records to appropriate personnel or department. Prepare reports and forms as directed and in accordance with established policies. Maintain and search computerized medical records. Knowledge of chart control, access and storage in accordance with established policies and regulations. Knowledge of medical records regulations and release of health information. Prepare a copy of records when presented with properly completed medical release forms. Receive, screen and coordinate telephone calls from patients and healthcare providers. Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization. Provide excellent customer service to all internal and external customers.

SKILLS AND SPECIFICATIONS:

• Knowledge of professional medical practices related to treatment.
• Knowledge of organizational and medical policies, regulations and procedures.
• Knowledge of common safety hazards and precautions to establish a safe medical environment.
• Skill in developing and maintaining records, writing reports, and responding to correspondence.
• Skill in developing and maintaining medical quality assurance and quality control standards.
• Skill in establishing and maintaining effective working relationships with patients, employees, medical staff and the general public.
• Ability to react calmly, objectively and effectively in emergency situations.
• Ability to communicate clearly with patients, staff and clients.
• Good telephone manners and etiquette.
• Strong organizational skills; orientation to detail.
• Excellent interpersonal skills. Ability to motivate and work effectively with others.

COMPETENCIES:                                                            

To perform the job successfully, an individual should demonstrate the following competencies:

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Technical Skills - Assesses own strengths and weaknesses; Shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Responds well to questions; Participates in meetings.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Teamwork - Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
• Ethics - Treats people with respect; Keeps commitments; Works with integrity and ethically.
• Organizational Support - Follows policies and procedures.
• Judgment - Includes appropriate people in decision-making process; Makes timely decisions.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Safety and Security - Observes safety and security procedures, Reports potentially unsafe conditions.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

• Initiative - Volunteers readily; Asks for and offers help when needed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

BENEFITS:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Retirement 401k